FAQ

FIND THE RIGHT ANSWER

Frequently
Asked Questions

Have a question about our cleaning services? Whether you’re a homeowner, landlord, or business, we’ve compiled answers to the most common questions about our domestic and commercial cleaning, Airbnb changeovers, end-of-tenancy cleans, and more. If you don’t see your question here, our team is always ready to help — just get in touch!

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What does
EasyBee do?

We provide both domestic and commercial cleaning services, including regular home and office cleaning, Airbnb/short-let changeovers, end-of-tenancy cleans, after-event cleaning, and specialist cleaning for hostels, care homes, and commercial spaces.

What types of cleaning services do you offer?

We provide both domestic and commercial cleaning services, including regular home and office cleaning, Airbnb/short-let changeovers, end-of-tenancy cleans, after-event cleaning, and specialist cleaning for hostels, care homes, and commercial spaces.

Which areas do you serve?

We provide cleaning services throughout London, Kent & Essex covering residential, commercial, and hospitality properties.

Are your cleaners insured and vetted?

Yes. All our team members are fully insured, background-checked, and professionally trained, giving you peace of mind every time we clean your property

Do I need to provide cleaning supplies?

No. We bring all professional cleaning products and equipment required for your service. If you prefer, we can also supply trusted cleaning materials for ongoing use

Can I trust EasyBee with keys to my home?

Absolutely. For your convenience, we can securely hold keys so you don’t have to be at home during the cleaning.

Why work with
EasyBee Services

Reliable, professional cleaning with experienced teams, tailored solutions, and flexible scheduling — keeping your home or business spotless every time

Are your cleaning products safe for people with allergies?

Yes. At EasyBee Services, we use professional-grade cleaning products that are effective yet safe for homes and workplaces. If you or anyone in the property has sensitivity or allergies, we can provide allergy-friendly or eco-friendly alternatives to minimise irritants while still delivering a thorough clean.

How do I book a cleaning service?

You can book online, call, or request a call back, and we’ll arrange a convenient date and time for your clean.

How much does your cleaning service cost?

Pricing depends on the type of property, the size, and the service required. You can request a personalised quote for accurate pricing

What if I need to reschedule or cancel?

We ask for at least 24 hours’ notice for cancellations or rescheduling. Full details are included in your booking confirmation.

Do you offer carpet and rug cleaning?

Yes. We provide professional carpet and rug cleaning services for both residential and commercial properties. Our team uses the right techniques and equipment to remove dirt, dust, and allergens, helping to extend the life of your carpets and keep your space fresh and hygienic.

Can I schedule a one-off clean or do I need a regular plan?

We offer both one-off deep cleans and regular weekly or fortnightly cleaning plans. You can choose whichever suits your home and lifestyle best.

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OUR ANNOUNCEMENTS

Latest News

Post Construction

17Jul

Post-Construction Cleaning: Why a Professional Builders Clean Makes All the Difference

Completing a construction or renovation project is a significant achievement, but the job isn’t truly finished until every trace of building work has been professionally removed. Fine construction dust, paint splashes, adhesive residue, grout haze, and protective films can all detract from the appearance of an otherwise exceptional project. At EasyBee Cleaning Services, we specialise...

16May

End of Tenancy Cleaning Checklist | 2026

Moving out of a rented property can be stressful—but losing part of your tenancy deposit because of cleaning issues can make it even worse. One of the most common reasons landlords and letting agents make deductions is insufficient end of tenancy deep cleaning. The good news? With the right checklist—or help from professional end of...

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